Tips Of Managing A Sales Team
Being a leader of a sales team means that you have to adopt different leadership style to effectively manage your team. A the leader is obligated to take the necessary measures to make sure that the team has achieved its goals.
Ensure that you have a good rapport with your team so that they can easily approach you in case of need. Sometimes, you will need to hold yourself and your team members accountable for your actions and statement.
Anew manager will often make mistakes. Accept that you are not always right and admit that to your team members. Do not act as if you have all the answers to all the problems because if you do so, your team will learn how to bring up problems so that you can solve. If you want to have a bond of mutual respect with your team members, ensure that there is transparency between you and the members of the sales team.
One pitfall you might fall especially if you were previously a salesperson is that of giving directions to the team members. You would be making an effort to direct them to the direction you perceive as the best for the situation you are in. However, directing your team members on regular basis will hinder them from coming up with unique solutions to the challenges they are going through. Instead of building a sales team, you will be creating duplicates of yourself.
You might think that cloning yourself is a great idea because you have succeeded, however, it might be a trap. A the team that has unique solutions to the same problem would function better. There are various styles that can be used to effectively manage your team. Each of these styles has a have a place and time to use them.
One approach that you can use when faced with a problem is the consultative approach. Consult from your team members on what you should do. You should not be the one to say what you do. See what their views about a situation, customer or account are. Ask your team how they want to solve the problem they are facing and how you can help them.
At first, the members of the sales team might be surprised by the way you are carrying out your management, and they might not respond appropriately at first. If your predecessor was a directive manager, this will undoubtedly happen. However, keep motivating them to be free to come up with possible solutions to problems they could be going through. With time, you will not only see how they think and operate but also you will have helped them to develop problem-solving skills and this make them appreciate your work.
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